This Privacy Policy explains what personal data ace778 collects from members in Pakistan, how that data is used, who it may be shared with, and what rights you have regarding your information. We take data protection seriously — your privacy is not an afterthought.
These cards summarise the key principles of our Privacy Policy. The full legal text follows below — members are bound by the complete policy in its entirety.
ace778 collects only the personal data that is genuinely necessary to operate your account, process transactions, and fulfil regulatory KYC requirements. We do not collect data for its own sake — every data point has a defined purpose documented in this policy.
All data transmitted between your browser or app and ace778 servers is protected by TLS/SSL encryption. Stored personal data — including CNIC details, payment information, and account credentials — is encrypted at rest using industry-standard protocols.
ace778 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data shared with third parties is limited to what is strictly necessary for payment processing, KYC verification, fraud prevention, and regulatory compliance.
As an ace778 member, you have the right to access, correct, port, and in certain circumstances erase the personal data we hold about you. Requests are handled by our support team and acknowledged within three working days of receipt.
ace778 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings at any time without affecting core account functionality.
ace778 retains personal data only for as long as is necessary for the purposes set out in this policy or as required by our gaming license obligations. Account data is generally retained for five years following account closure to meet anti-money laundering record-keeping requirements.
This Privacy Policy ("Policy") is published by ace778 ("ace778", "we", "us", "our") and applies to all personal data collected from members, visitors, and prospective users of the ace778 platform at ace778.ws and all associated services, including sports betting, live casino games, slot games, virtual sports, fishing games, and all financial and account-related services.
ace778 is committed to handling your personal data with transparency, integrity, and in accordance with the data protection obligations imposed by our international gaming license. This Policy explains what data we collect, why we collect it, how it is used, with whom it may be shared, how long we keep it, and what rights you have in relation to it.
By registering an account on ace778 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
This Policy was last reviewed and updated in January 2026. ace778 recommends that members review this Policy periodically to stay informed of any changes to how their personal data is handled.
ace778 collects personal data through several channels: directly from you when you register, deposit, withdraw, or contact support; automatically through your use of the platform; and from third-party service providers involved in payment processing and identity verification.
When you create an ace778 account, we collect the following information:
To comply with our gaming license obligations and anti-money laundering requirements, we may request:
ace778 records all financial transactions conducted through your account, including deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20; all withdrawals; bonus credits and deductions; bet placements; winnings; and account balance history. Transaction records include timestamps, amounts in PKR, and associated payment method references.
When you access ace778, we automatically collect technical and behavioural data including:
When you contact ace778 via live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and the resolution of any issues raised. This data is used to improve customer service quality and resolve disputes.
| Category | Examples | Collection Method |
|---|---|---|
| Registration | Name, DOB, mobile, email | Provided by you |
| KYC / Identity | CNIC copy, selfie, address proof | Provided by you |
| Transactions | Deposits, withdrawals, bets | Generated automatically |
| Technical | IP, device, browser, session logs | Collected automatically |
| Communications | Chat transcripts, emails | Provided by you |
| Third-Party | Payment verification signals | Received from providers |
ace778 uses the personal data collected for the following specific purposes:
ace778 does not use personal data for automated decision-making that produces legal or similarly significant effects without a human review step, except in the context of automated fraud detection systems where immediate action is required to protect member accounts.
ace778 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:
ace778 does not sell your personal data. We may share your data with carefully selected third-party organisations where necessary for the purposes described in this Policy. All third-party data processors are bound by contractual data protection obligations consistent with our gaming license requirements.
To process your deposits and withdrawals, ace778 shares necessary transaction and identity data with payment providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 blockchain network processors. Only the minimum data required to execute and verify the transaction is shared.
ace778 uses third-party identity verification services to validate CNIC documents, check watchlists, and confirm that members are not subject to sanctions or politically exposed person (PEP) restrictions. These providers process identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.
ace778 may share technical data — including IP addresses, device fingerprints, and session metadata — with fraud detection and cybersecurity service providers to protect the platform and its members from account takeovers, bonus abuse, and financial fraud.
Where required by law or by the conditions of our gaming license, ace778 may disclose personal data to regulatory bodies, financial intelligence units, or law enforcement authorities. Such disclosures are made only to the extent required and in accordance with applicable legal process.
In the event of a merger, acquisition, or sale of all or a portion of ace778's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights in relation to it before it takes effect.
ace778 will never share your personal data with third-party advertisers, data brokers, or social media platforms for targeted advertising purposes without your explicit consent.
ace778 uses cookies, web beacons, pixel tags, and similar tracking technologies to operate the platform effectively and improve the member experience. Cookies are small text files stored on your device by your browser.
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse non-essential cookies, delete existing cookies, or be notified when new cookies are set. Please note that disabling certain cookies may affect the functionality of some ace778 platform features, including saved preferences and session continuity.
ace778 implements a layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While ace778 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials and for logging out of your account when using shared devices.
If you suspect that your ace778 account has been accessed without your permission, contact our support team immediately via live chat. We will investigate and take appropriate steps to secure your account.
ace778 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by the obligations of our international gaming license and applicable anti-money laundering regulations.
Where retention is no longer legally required and the data serves no ongoing operational purpose, ace778 will securely delete or anonymise the relevant personal data.
As an ace778 member, you have a set of rights in relation to the personal data we hold about you. These rights may be subject to certain conditions and exceptions under applicable data protection law, but ace778 is committed to honouring them in full wherever possible.
You have the right to request a copy of all personal data ace778 holds about you. We will respond to access requests within 30 days and provide the data in a structured, readable format.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many details directly within your account settings, or contact support for changes to verified identity data.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. This right is subject to our legal retention obligations under gaming license and AML requirements.
Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
You have the right to object to processing of your personal data where that processing is based on ace778's legitimate interests, including direct marketing communications. Objections to marketing will be actioned immediately upon receipt.
In certain circumstances — such as while a rectification request is being investigated — you may request that ace778 restrict the processing of your personal data to storage only, pending resolution of the relevant issue.
To exercise any of the above rights, please contact the ace778 Data Support team via live chat or by emailing [email protected]. We will acknowledge your request within three (3) working days and fulfil it within thirty (30) days, subject to identity verification and any applicable legal exemptions.
The ace778 platform is strictly restricted to individuals aged 21 years and above. ace778 does not knowingly collect personal data from anyone under the age of 21. If we become aware that a member has provided false age information during registration and is in fact under 21, we will immediately suspend that account, delete any associated personal data that is not required to be retained for legal or regulatory purposes, and report the incident in accordance with our gaming license obligations.
If you are a parent or guardian and believe that a person under the age of 21 may have registered an ace778 account without your knowledge, please contact our support team immediately. We take underage gambling prevention extremely seriously and will act without delay on any credible report.
Under-21 access to ace778 is strictly prohibited. ace778 employs automated and manual age verification checks and reserves the right to request documentary proof of age from any member at any time.
ace778 operates under an international gaming license and some of our data processing activities — including cloud storage, KYC verification, and fraud detection — may involve the transfer of personal data to servers or service providers located outside Pakistan.
Where personal data is transferred internationally, ace778 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by our gaming license obligations. Safeguards may include standard contractual clauses, data processing agreements with certified providers, or transfers to jurisdictions with recognised adequate data protection frameworks.
By using the ace778 platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan. ace778 will always take reasonable steps to ensure your data is protected regardless of where it is processed.
The ace778 platform does not contain links to third-party websites or services as a matter of policy. However, if you access ace778 through a third-party referral link or affiliate channel, please be aware that ace778 is not responsible for the privacy practices of those third-party operators. This Privacy Policy applies exclusively to data collected directly by ace778 through the ace778.ws platform and associated services.
ace778 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or operational processes. Where changes are material — meaning they significantly affect how your personal data is used or your rights in relation to it — we will notify you via the platform's notification system or by email to your registered address at least fourteen (14) days before the changes take effect.
Your continued use of the ace778 platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised terms. The date of the most recent update is displayed at the top of this page. We encourage all members to review this Policy periodically to remain informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or ace778's handling of your personal data, please contact us through any of the following channels:
For data subject access requests, erasure requests, or portability requests, ace778 will require identity verification before processing the request to ensure your data is not disclosed to an unauthorised party.
ace778 keeps your personal data secure and your privacy protected. Join Pakistan's trusted online casino and sports betting platform — cricket, slots, live casino, and more, all in PKR.
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